Terms of Service

Last Updated: December 1, 2024

Agreement to Terms

By accessing and using FFPoker services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and FFPoker ("we," "us," or "our") regarding your use of our poker gaming platform, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.

We may modify these Terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

2. Service Description

FFPoker provides an online poker gaming platform that allows users to play Texas Hold'em poker games. Our Service includes:

  • Web-based poker games
  • Mobile application for Android devices
  • Tournament and cash game options
  • Social features and player interaction
  • Virtual chip system for free play
  • Premium features and content

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Be located in a jurisdiction where online poker is legal
  • Comply with all applicable laws and regulations

Important:

It is your responsibility to ensure that your use of our Service complies with all applicable laws in your jurisdiction. We do not provide legal advice regarding the legality of online poker in your area.

4. User Accounts

4.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information up to date
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account

4.2 Account Restrictions

  • You may only create one account
  • Accounts are for personal use only
  • You may not transfer or sell your account
  • You may not share your account with others

4.3 Account Verification

We may require you to verify your identity and provide additional documentation to comply with legal requirements and prevent fraud.

5. User Conduct

You agree not to engage in any of the following prohibited activities:

5.1 Prohibited Activities

  • Cheating, hacking, or using unauthorized software
  • Colluding with other players
  • Using multiple accounts
  • Using bots or automated playing programs
  • Harassing, threatening, or abusing other users
  • Sending spam or unsolicited communications
  • Engaging in illegal activities
  • Impersonating others
  • Exploiting bugs or vulnerabilities

5.2 Consequences

Violation of these conduct rules may result in:

  • Warnings and temporary suspensions
  • Permanent account termination
  • Forfeiture of virtual chips and prizes
  • Legal action if applicable

6. Gameplay Rules

6.1 Fair Play

We are committed to providing a fair gaming environment:

  • All games use certified random number generators
  • Continuous monitoring for suspicious activity
  • Investigation of reported violations
  • Player protection measures

6.2 Dispute Resolution

In case of technical issues or disputes:

  • Report issues immediately to customer support
  • We will investigate all legitimate claims
  • Our decision on disputes is final
  • Compensation may be provided for verified technical issues

6.3 Virtual Currency

Virtual chips used in our games:

  • Have no real-world monetary value
  • Cannot be exchanged for real money
  • Are for entertainment purposes only
  • May be forfeited upon account termination

7. Payments and Refunds

7.1 In-App Purchases

Our Service may offer in-app purchases for:

  • Virtual chips and currency
  • Premium features and content
  • Cosmetic items and customizations
  • Tournament entries

7.2 Billing and Payment

  • You must provide accurate payment information
  • You authorize us to charge your payment method
  • You are responsible for applicable taxes
  • Payment disputes must be reported promptly

7.3 Refunds

Refunds are generally not provided except:

  • For verified technical issues
  • For unauthorized transactions
  • As required by applicable law
  • At our sole discretion

8. Intellectual Property

8.1 Our Rights

All content and materials in our Service are owned by us or our licensors, including:

  • Software and source code
  • Graphics, images, and animations
  • Audio and sound effects
  • Text and written content
  • Trademarks and logos

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Service for personal, non-commercial purposes, subject to these Terms.

8.3 Restrictions

You may not:

  • Copy, modify, or distribute our content
  • Reverse engineer our software
  • Use our Service for commercial purposes
  • Remove copyright or proprietary notices

9. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers

10.1 Service Availability

Our Service is provided "as is" and "as available." We do not guarantee:

  • Continuous or uninterrupted service
  • Error-free operation
  • Complete security
  • Compatibility with all devices

10.2 Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Not Real Money Gambling

Our Service is for entertainment purposes only and does not involve real money gambling. Virtual chips have no monetary value and cannot be exchanged for real money or prizes.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of data or information
  • Loss of profits or revenue
  • Business interruption
  • Personal injury
  • Property damage

Our total liability to you for all claims shall not exceed the amount you paid to us in the twelve months preceding the claim.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting customer support or using the account deletion feature in our Service.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms
  • Illegal or fraudulent activity
  • Abuse of our Service or other users
  • Extended periods of inactivity

12.3 Effects of Termination

Upon termination:

  • Your access to the Service will cease
  • Your account data may be deleted
  • Virtual currency and items will be forfeited
  • Certain provisions of these Terms will survive

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nevada, United States, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Nevada, and you consent to the jurisdiction of such courts.

13.3 Arbitration

Any dispute arising from these Terms may be subject to binding arbitration as an alternative to court proceedings, as determined by applicable law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Sending an email notification
  • Posting a notice on our website
  • Displaying a notification in our app

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Legal Department

Email: legal@ffpoker.com

Address: 123 Poker Street, Gaming District, Las Vegas, NV 89101

Phone: +1-800-FFPOKER

16. Miscellaneous

16.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.2 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.

16.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Service.

16.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.