Find answers to your questions and get support
To create an account, click the "Sign Up" button on the homepage, enter your email address, create a secure password, and verify your email. You can also sign up using your social media accounts.
You can download the FFPoker app from Google Play Store for Android devices or directly download the APK file from our website. The app is compatible with Android 5.0 and above.
After creating your account, you'll receive free chips to start playing. Go to the lobby, choose a table that matches your skill level, and click "Join Table" to start playing.
FFPoker uses Texas Hold'em rules. Each player receives 2 hole cards, and 5 community cards are dealt on the board. Players make the best 5-card hand using any combination of their hole cards and community cards. For detailed rules, visit our Rules page.
From highest to lowest: Royal Flush, Straight Flush, Four of a Kind, Full House, Flush, Straight, Three of a Kind, Two Pair, One Pair, High Card. Check our Rules page for detailed explanations.
We accept major credit cards (Visa, MasterCard), PayPal, bank transfers, and various e-wallets. All transactions are secured with SSL encryption.
Withdrawal processing times vary by method: e-wallets (24-48 hours), credit cards (3-5 business days), bank transfers (5-7 business days). All withdrawals are subject to security verification.
Use a strong, unique password, enable two-factor authentication, never share your login details, and always log out from shared devices. Contact support immediately if you suspect unauthorized access.
Click "Forgot Password" on the login page, enter your email address, and follow the instructions in the reset email. If you don't receive the email, check your spam folder or contact support.
Check your internet connection, try refreshing the page or restarting the app, clear your browser cache, or try using a different browser. If issues persist, contact our technical support team.
For mobile: Android 5.0+ or iOS 10+. For web: Chrome 60+, Firefox 55+, Safari 12+, or Edge 79+. Stable internet connection required for optimal gameplay.
If you can't find the answer you're looking for, our support team is here to help.
support@ffpoker.com
Response within 24 hours
Available 24/7
+1-800-FFPOKER
Mon-Fri 9AM-6PM EST