Privacy Policy

Last Updated: December 1, 2024

1. Introduction

Welcome to FFPoker. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poker gaming platform, mobile application, and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Key Points:

We collect minimal personal information necessary to provide our services, use industry-standard security measures, and never sell your personal data to third parties.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and username
  • Email address
  • Phone number (optional)
  • Date of birth (for age verification)
  • Location data (country/region)
  • Payment information (processed securely by third-party providers)

2.2 Usage Information

We automatically collect information about your use of our services:

  • Gameplay statistics and history
  • Device information (type, operating system, browser)
  • IP address and location data
  • Log files and usage patterns
  • Game preferences and settings

2.3 Technical Information

For security and service improvement purposes:

  • Cookies and similar tracking technologies
  • Analytics data
  • Crash reports and error logs
  • Performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Create and manage your account
  • Provide poker gaming services
  • Enable game features and functionality
  • Provide customer support

3.2 Security and Compliance

  • Prevent fraud and abuse
  • Verify user identity and age
  • Comply with legal obligations
  • Ensure fair play and game integrity

3.3 Service Improvement

  • Analyze usage patterns and preferences
  • Develop new features and services
  • Optimize game performance
  • Conduct research and analytics

3.4 Communication

  • Send service updates and notifications
  • Provide marketing communications (with consent)
  • Inform about promotions and tournaments
  • Share news and announcements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Cloud hosting and storage
  • Analytics and performance monitoring
  • Customer support services
  • Marketing and communication services

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms of service
  • Protect our rights, property, or safety
  • Investigate potential violations or fraud

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Restricted access controls
  • Continuous security monitoring
  • Firewalls and intrusion detection systems

5.2 Operational Safeguards

  • Employee security training
  • Background checks for personnel
  • Regular security audits
  • Incident response procedures

Important Note:

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Help us analyze site usage
  • Functional Cookies: Remember your preferences
  • Advertising Cookies: Deliver relevant advertisements

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Data Portability: Request transfer of your data
  • Restriction: Request limitation of data processing
  • Objection: Object to certain data processing
  • Consent Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

9.1 Transfer Safeguards

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes
  • Binding corporate rules

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Sending an email notification
  • Posting a notice on our website
  • Displaying a notification in our app

Changes will be effective immediately upon posting unless otherwise specified.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@ffpoker.com

Address: 123 Poker Street, Gaming District, Las Vegas, NV 89101

Phone: +1-800-FFPOKER

We will respond to your inquiry within 30 days.

12. Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Other applicable local and international privacy laws